Under the current compliance system, institutions are required to support international students in adjusting to study and life in Australia, as well as achieving their learning goals and attaining the learning outcomes of their course.
ALTEC provides a range of student support services to all its clients in order to assist and support the successful achievement of their learning outcomes. Services may include (but are not limited to):
- Pre-enrolment materials;
- Orientation information and orientation programs
- Study support and study skills programs;
- Language, Literacy and Numeracy (LLN) programs or referrals to these programs;
- Equipment, resources and/or programs to increase access for learners with disabilities;
- Mediation services or referrals to these services;
- Flexible scheduling and delivery of training and assessment;
- Counselling services or referrals to these services;
- Academic pathways and further study information
- Information technology (IT) support;
- Learning materials in alternative formats, for example, in large print for students with special needs
Dedicated administrative support staffs ensure that students have access to all the required services, counselling and referrals.
In addition, ALTEC has appointed a full-time, on-site student welfare officer to provide student welfare related services including (but not limited to) accommodation, counselling, crisis services, disabilities and equity issues, financial matters, legal issues, medical issues, mental health, peer mentoring, programmes promoting social interaction, religious and spiritual matters, and stress-management.
Also view our English Language Support for students with English as an Additional Language.
Students with Disability
The college acknowledges the Disability Discrimination Act 1992 and the Disability Standards for Education 2005, and its obligation as an education and training provider to support the rights of students with disability to participate in educational courses and programs on the same basis as students without disability.
Students who wish to apply for adjustments to training or assessment methods on the basis of a disability should contact Director of Studies and bring supporting documents for consideration of disability (e.g. a letter from a treating professional).
Students with disabilities are subject to the standard rules and policy on assessment and teaching methods, and assessment is only varied where a student can demonstrate with appropriate documentation that he/she is disadvantaged as a result of disability.